DIGITAL PRODUCT POLICY:
After your order is complete, you will receive an email including a link to download your files. Your link will expire after 7 days or 3 attempts.
Please download and save the file to your computer. Once you have saved the file to your computer, it is your responsibility to keep track of the file. We are not able to provide new downloads for lost files or accidentally deleted files.
DOWNLOADS & TECHNICAL QUESTIONS
1) How will I receive the PDF download pattern?
You will receive an email including a link to download your file after your payment has been processed.
2) How do I save the PDF download pattern?
The file will download to your computer as a PDF. You can then save it to your computer in a secure location.
3) What do I do if my download does not work?
If you are having difficulties opening your pattern, please email customercare@francinetoukou.com. We will be in touch shortly to help you.
4) How long will my download be available?
The link in your email will be live for 7 days or 3 download attempts, which ever happens first.
COPYRIGHT INFORMATION
1) Can I download the patterns and make the projects to sell?
No. All Patterns are copyright protected
The entire content published on this Site, including but not limited to all design, patterns, and images are copyrighted under copyright laws, and is the sole property of
www.FrancineToukou.com. Copyright 2014, Tiassa, Inc.. ALL RIGHTS RESERVED. Reproduction or redistribution (print or digital) strictly prohibited. ALL RIGHTS RESERVED
CONTACT US
If you did not find an answer to your question above please feel free to get in touch with us directly here – customercare@francinetoukou.com